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10[多选题]
下列选项中哪些是来自于倾听者本身的障碍


A.用心不专

B.排除异议

C.心理定势

D.急于发言


  积分
 参考答案:
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  • 题干二、阅读理解:阅读下面的短文,根据文章内容进行判断,正确写“T”错误写“F”。 Cross training is training an employee to do a different part of the organization's work. Training worker A to do the task that worker B does and training B to do A’s task is cross training. Cross training is good for managers because it provides more flexibility in managing the workforce to get the job done. On the other hand, cross training has some benefits for the employees as well. It lets them learn new skills, makes them more valuable, keeps them stimulated and reduces worker boredom. Cross training can be used in almost any position in almost any industry.I cross trained some of my design engineers to go on field installation trips and get first hand knowledge of how their designs worked, or didn’t work, in the field. Cashiers can be trained to stock shelves and stockers trained to cashier. This allows you to quickly open additional registers if the customer queue gets too long. As you prepare cross training plans, you need to consider both the company benefits and the employee benefits. Carefullyselect the employees to be cross trained. Some people like to learn new things. Some are more comfortable sticking to what they know. Don’t decide which employees are ready for a change based on their age or performance.   1. Cross training is training an employee to do a different job in a different company. 回答TF正确获得10.00分中的10.00分 2. Cross training is beneficial not only for managers but also for employees.回答TF正确获得10.00分中的10.00分 3. Cross training can apply to almost any position and almost any industry.回答TF正确获得10.00分中的10.00分 4. Not all employees are suitable to be cross trained.回答TF正确获得10.00分中的10.00分 5. You can decide which employees to be cross trained according to their age.回答TF正确获得10.00分中的10.00分管理英语2
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