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 成人高等教育 / 质量管理学
正确率:100%

顾客满意管理原则不包括()。

  • A、

    A.全程性

  • B、

    面向顾客

  • C、

    层次性

  • D、

    持续改进

  积分
 参考答案:
 佳题速递:
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