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 成人高等教育 / 物业管理
正确率:100%

物业管理行业实施ISO9000标准应把握的特性
  • A、
    服务是一次性的
  • B、
    服务是不可贮存的
  • C、
    服务是无形的
  • D、
    服务的对象是有情感色彩的“人”
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 参考答案:
 佳题速递:
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